RESPONSIBLE PLAY

Our Commitment

UrbanPeakGlobal is a free social entertainment platform. We are not a gambling service. All games on our Platform use virtual coins that hold no monetary value. There are no real-money transactions, deposits, withdrawals, or prizes of any kind.

Despite the entertainment nature of our Platform, we believe in promoting healthy gaming habits and providing resources for anyone who may need support.

Healthy Play Tips

• Set time limits. Decide in advance how long you want to play and stick to it. Taking breaks keeps gaming fun.
• Take regular breaks. Step away from the screen periodically. A short walk or change of activity helps maintain perspective.
• Remember it's entertainment. Our Platform exists for amusement. If it stops being fun, stop playing.
• Don't play to escape problems. Gaming should be a leisure activity, not a way to avoid difficult situations or emotions.
• Stay in control. You can close any game or leave the Platform at any time. There is nothing at stake.

Virtual Coins

All coins on our Platform are entirely virtual. They have no monetary value, cannot be purchased or exchanged, and replenish automatically. Outcomes in our games are random and do not guarantee or imply any results in real-money gaming contexts.

If You Need Support

If you are concerned about your gaming habits — whether on our Platform or elsewhere — we encourage you to seek help. The following resources are available:

• European Helpline Directory: www.gamblingtherapy.org — Free, confidential support available worldwide.
• Czech Republic: Národní linka pro odvykání — for general addiction support and referrals.

You are never alone. Reaching out is a sign of strength, not weakness.

Parental Controls

Our Platform is intended for adults aged 18 and over. If you are a parent or guardian and believe a minor has accessed the Platform, please contact us at [email protected]. We also recommend using parental control software to restrict access to age-restricted content.

Contact

For questions about our responsible play practices, contact us at [email protected].